Frequently Asked Questions

When will lamb feeding be available?

Our 2026 lambs are all weaned and out enjoying the field now.

Lamb feeding will return in the Spring next year. We will update everyone on our social media once we have our 2027 bottle lambs ready to meet everyone.

What should we wear?

Our experience is fully outdoors, therefore dress appropriately.

Full length trousers are essential, Guests will NOT be permitted to enter the event with bare legs.

Please also bear in mind our animals do not respect your brand new clothes or shoes, so please wear items, particularly trousers/shoes, that you don't mind getting a little dirty.

A raincoat, gloves and hat is recommended on cooler days, it can be quite breezy on our farm.

We have an area to store your coats etc should you require this on the day.

What about footwear?

Suitable footwear MUST be worn, we suggest wellies or walking boots.

Guests will NOT be permitted to enter the event with open toe shoes.

Parts of the alpaca walk can be muddy at all times of the year regardless of the weather.

You will be asked to use the foot dip on entrance and exit. This is a shallow container filled with disinfectant solution which helps prevent the spread of diseases like Avian Flu and Foot-and-Mouth disease.

What time should we arrive?

Please only arrive a maximum of 10 minutes prior to your booked experience time. This ensures a member of staff will be there to greet you on arrival and escort you down to the farm. A safety briefing will be given on arrival. Parking here is limited so this allows time for our previous guests to leave before your arrival.

Is there on site parking?

Yes, we have 2 parking spaces dedicated for our farm guests. When you turn down our drive (off Lane Head Lane), turn to the right and park directly in front of the large metal field gate. PLEASE DO NOT PARK ON OUR NEIGHBOURS DRIVEWAYS or in the Boarding Kennels car park. We kindly ask that vehicles are only parked in the designated spaces and visitors respect neighboring properties.

Will adverse weather affect my booking?

Being an outdoor experience we expect there will be more and less favourable weather conditions at certain times of the year. We will always strive to ensure your experience is delivered, however should we be faced with forecasted severe weather, we will contact you to rearrange your visit.

Is the farm wheelchair accessible?

Unfortunately, due to the terrain of our land, the site is unsuitable for wheelchair users. We are located on a hillside and a reasonable level of fitness is required to complete the event.

Is it suitable for allergy sufferers?

Please take the necessary precautions if you have any allergies to animals, poultry, hay, straw or dust. These are all present on site.

What happens if we need to reschedule or make changes to our booking?

Should you need to reschedule your booking to another day and time (subject to availability as shown on our online booking calendar) this can be done through your booking confirmation email via the 'Change/Cancel Appointment' option.

For cancellations, a refund will be issued, however a 2% charge will be deducted to cover the cost of our fees. Any cancellations received within 72 hours of the booked experience will NOT be eligible for a refund.

To make changes to a booked experience, for example adding participants, please call us on 01422 730123 so we can manually adjust the booking. Any changes to bookings must be notified 24 hours in advance of the booked experience start time for us to accommodate these.